:root{font-family:system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;line-height:1.5;font-weight:400;--color-primary: #0066cc;--color-primary-hover: #0052a3;--color-text: #1f2937;--color-text-muted: #6b7280;--color-background: #ffffff;--color-background-secondary: #f8fafc;--color-border: #e2e8f0;--color-error: #dc2626;--color-success: #059669;--font-size-xs: .75rem;--font-size-sm: .875rem;--font-size-base: 1rem;--font-size-lg: 1.125rem;--font-size-xl: 1.25rem;--spacing-xs: .25rem;--spacing-sm: .5rem;--spacing-md: 1rem;--spacing-lg: 1.5rem;--spacing-xl: 2rem;--border-radius-sm: .25rem;--border-radius-md: .375rem;--border-radius-lg: .5rem;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1);color-scheme:light dark;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;-webkit-text-size-adjust:100%}@media (prefers-color-scheme: dark){:root{--color-primary: #3b82f6;--color-primary-hover: #2563eb;--color-text: #f1f5f9;--color-text-muted: #94a3b8;--color-background: #ffffff;--color-background-secondary: #1e293b;--color-border: #334155;--color-error: #ef4444;--color-success: #10b981}}*{box-sizing:border-box}html{height:100%}body{margin:0;padding:0;min-height:100%;background-color:var(--color-background);color:var(--color-text);font-size:var(--font-size-base);overflow-x:hidden;overscroll-behavior:none}#root{width:100%;min-height:100vh;display:flex;flex-direction:column}h1,h2,h3,h4,h5,h6{margin:0;font-weight:600;line-height:1.25;color:var(--color-text)}h1{font-size:var(--font-size-xl)}h2{font-size:var(--font-size-lg)}h3{font-size:var(--font-size-base)}p{margin:0 0 var(--spacing-md) 0;line-height:1.6}a{color:var(--color-primary);text-decoration:none;transition:color .2s ease}a:hover{color:var(--color-primary-hover);text-decoration:underline}a:focus{outline:2px solid var(--color-primary);outline-offset:2px}button{font-family:inherit;font-size:var(--font-size-sm);font-weight:500;line-height:1;border:1px solid var(--color-border);border-radius:var(--border-radius-md);padding:var(--spacing-sm) var(--spacing-md);background-color:var(--color-background);color:var(--color-text);cursor:pointer;transition:all .2s ease;-webkit-appearance:none;appearance:none}button:hover:not(:disabled){background-color:var(--color-background-secondary);border-color:var(--color-primary)}button:focus:not(:disabled){outline:2px solid var(--color-primary);outline-offset:2px}button:disabled{opacity:.6;cursor:not-allowed}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}@media (prefers-contrast: high){:root{--color-border: #000000}button{border-width:2px}}@media print{body{background:#fff;color:#000}button{display:none}}@media screen and (max-width: 768px){body{font-size:14px}}@media screen and (max-width: 480px){body{font-size:13px}*{max-width:100%}}.case-summary{background:#fff;padding:24px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;line-height:1.5;color:#2d3748;max-width:100%;overflow-wrap:break-word}.case-summary--empty{background:#fff;padding:24px}.acai-header{margin-bottom:20px}.acai-logo{display:flex;align-items:center;gap:8px;margin-bottom:16px}.acai-logo-icon{width:20px;height:20px}.acai-logo span{font-size:20px;font-weight:600;color:#3c3d50}.acai-header h2{font-size:20px;font-weight:600;color:#1a202c;margin:0}.case-content{font-size:16px;line-height:1.6}.html-content{margin-bottom:20px}.html-content *{margin:0;padding:0;line-height:1.4;color:#20212e!important}.html-content p{margin-bottom:.25rem;line-height:1.4}.html-content div,.html-content span{margin:0;padding:0}.html-content h1,.html-content h2,.html-content h3,.html-content h4,.html-content h5,.html-content h6{margin:0 0 .25rem;padding:0;line-height:1.3;color:#20212e!important}.html-content ul,.html-content ol{margin:0 0 .25rem;padding-left:1rem}.html-content li{margin:0;padding:0;line-height:1.4}.html-content br{line-height:0;margin:0;padding:0}.ask-acai-section{margin-top:20px}.ask-acai-button{background:#6f43c7;color:#fff;padding:8px 16px;border-radius:6px;font-size:14px;font-weight:500;text-decoration:none;display:inline-block;transition:background-color .2s ease}.ask-acai-button:hover{background:#553c9a;color:#fff;text-decoration:none}.content-line{margin-bottom:8px;color:#4a5568}.line-break{height:12px}.flight-section{margin:16px 0 8px}.section-label{font-weight:600;color:#2d3748;margin-bottom:4px}.penalties-section{margin:20px 0 12px}.section-header{font-weight:600;color:#2d3748;font-size:16px;margin-bottom:8px}.ticket-info{display:flex;margin:8px 0;gap:8px}.ticket-label{font-weight:500;color:#4a5568;min-width:140px}.ticket-number{font-family:Monaco,Menlo,Ubuntu Mono,monospace;color:#2d3748;font-weight:600}.cost-info{display:flex;margin:8px 0;gap:8px}.cost-label{font-weight:500;color:#4a5568;min-width:140px}.cost-amount{font-weight:600;color:#2d3748}.ask-acai-section{padding-top:10px}.ask-acai-button{background:#6f43c7;color:#fff;border:none;border-radius:4px;padding:8px 12px;font-size:14px;font-weight:500;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:all .2s ease;font-family:inherit;width:112px;height:34px}.ask-acai-button:hover{background:#553c9a;transform:translateY(-1px);box-shadow:0 4px 12px #6b46c140}.ask-acai-button:active{transform:translateY(0);box-shadow:0 2px 4px #6b46c140}.empty-message{color:#718096;font-style:italic;text-align:center;margin:40px 0;font-size:14px}.content-line em,.content-line i{font-style:italic;color:#718096;font-size:13px}.content-line strong,.content-line b{font-weight:600;color:#2d3748}@media (max-width: 768px){.case-summary{padding:16px}.acai-header h2,.acai-logo span{font-size:18px}.case-content{font-size:15px}.ticket-info,.cost-info{flex-direction:column;gap:2px}.ticket-label,.cost-label{min-width:auto}.ask-acai-button{padding:8px 16px;font-size:13px}}@media (max-width: 480px){.case-summary{padding:12px}.acai-logo{margin-bottom:12px}.acai-logo span{font-size:18px}.acai-header h2{font-size:17px}.case-content{font-size:14px}}@media print{.case-summary{background:#fff;padding:0;box-shadow:none;border:none}.ask-acai-button{display:none}}.spinner{display:inline-block;position:relative}.spinner--small{width:20px;height:20px}.spinner--medium{width:32px;height:32px}.spinner--large{width:48px;height:48px}.spinner__circle{box-sizing:border-box;display:block;position:absolute;width:100%;height:100%;border:2px solid transparent;border-top:2px solid var(--spinner-color, #646cff);border-radius:50%;animation:spinner-rotate 1.2s cubic-bezier(.5,0,.5,1) infinite}@keyframes spinner-rotate{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media (prefers-reduced-motion: reduce){.spinner__circle{animation-duration:2s}}.webhook-message{width:100%;max-width:800px;margin:0 auto;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}.webhook-message--loading{display:flex;align-items:center;justify-content:center;min-height:200px}.loading-container{text-align:center;padding:20px}.loading-text{margin-top:16px;color:#6b7280;font-size:14px}.webhook-message--error{padding:20px}.webhook-message--simple-error{background:#fff;padding:20px;display:flex;align-items:center;justify-content:center;min-height:200px}.error-container{background:#fef2f2;border:1px solid #fecaca;border-radius:8px;padding:20px;text-align:center}.error-header{display:flex;align-items:center;justify-content:center;gap:8px;margin-bottom:12px}.error-header h3{margin:0;color:#dc2626;font-size:16px;font-weight:600}.error-message{color:#7f1d1d;margin:12px 0;font-size:14px;line-height:1.5}.retry-button{background:#6f43c7;color:#fff;border:none;border-radius:6px;padding:8px 16px;font-size:14px;font-weight:500;cursor:pointer;transition:background-color .2s ease}.retry-button:hover,.retry-button:active{background:#553c9a}.max-retries-info{display:flex;align-items:center;justify-content:center;gap:8px;margin-top:16px;padding:12px;background:#fef3c7;border:1px solid #fed7aa;border-radius:6px;color:#92400e;font-size:13px}.webhook-message--success{padding:0}.message-body{margin:0}.webhook-message--empty{display:flex;align-items:center;justify-content:center;min-height:200px;padding:20px}.empty-container{text-align:center;color:#6b7280}.empty-container h3{margin:16px 0 8px;font-size:16px;font-weight:600}.empty-container p{margin:0;font-size:14px;line-height:1.5}@media (prefers-color-scheme: dark){.webhook-message--success{color:#f9fafb}.message-header{border-bottom-color:#374151}.message-header h2{color:#f9fafb}.case-id{background:#374151;color:#d1d5db}.message-footer{border-top-color:#374151}.footer-text,.loading-text{color:#9ca3af}.error-container{background:#7f1d1d;border-color:#991b1b}.error-header h3{color:#fecaca}.error-message{color:#fca5a5}.max-retries-info{background:#92400e;border-color:#d97706;color:#fed7aa}.empty-container{color:#9ca3af}.empty-container h3{color:#d1d5db}}@media (max-width: 768px){.webhook-message--success{padding:12px}.message-header{flex-direction:column;align-items:flex-start;gap:8px}.message-header h2{font-size:16px}.case-id{align-self:flex-end}.error-container,.loading-container,.empty-container{padding:16px}}@media (max-width: 480px){.webhook-message{max-width:100%}.message-header{margin-bottom:12px;padding-bottom:8px}.message-body{margin:16px 0}.message-footer{margin-top:16px;padding-top:8px}}.app{width:100%;min-height:100vh;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:#fff;color:#1f2937}.app-header{display:flex;align-items:center;gap:12px;padding:16px 20px;background:linear-gradient(135deg,#06c,#049);color:#fff;box-shadow:0 2px 4px #0000001a}.app-header h1{margin:0;font-size:18px;font-weight:600;flex:1}.client-badge{background:#fff3;padding:4px 8px;border-radius:4px;font-size:12px;font-weight:500;text-transform:uppercase;letter-spacing:.5px}.app-main{padding:20px;max-width:1200px;margin:0 auto}.app-footer{padding:16px 20px;text-align:center;background:#f1f5f9;border-top:1px solid #e2e8f0;color:#6b7280}.app-footer small{font-size:12px}.app--loading{display:flex;flex-direction:column;justify-content:center;align-items:center;min-height:100vh;text-align:center}.app--loading .app-header{position:absolute;top:0;left:0;right:0;justify-content:center}.app--loading .loading-container{margin-top:80px}.loading-container{display:flex;flex-direction:column;align-items:center;gap:16px;padding:40px 20px}.loading-container p{margin:0;color:#6b7280;font-size:14px}.app--error{display:flex;flex-direction:column;min-height:100vh}.app--error .app-main{flex:1;display:flex;justify-content:center;align-items:center;padding:40px 20px}.error-card{background:#fff;border-radius:12px;box-shadow:0 4px 6px -1px #0000001a,0 2px 4px -1px #0000000f;padding:48px 40px;max-width:480px;width:100%;text-align:center;border:1px solid #e2e8f0}.error-icon-container{margin-bottom:32px;display:flex;justify-content:center}.error-content h2{margin:0 0 16px;font-size:24px;font-weight:600;color:#1f2937}.error-description{color:#6b7280;font-size:16px;line-height:1.6;margin:0 0 32px}.error-actions{display:flex;justify-content:center}.contact-support-btn{background:linear-gradient(135deg,#06c,#049);color:#fff;border:none;border-radius:8px;padding:12px 24px;font-size:14px;font-weight:500;cursor:pointer;display:inline-flex;align-items:center;gap:8px;transition:all .2s ease-in-out;text-decoration:none}.contact-support-btn:hover{background:linear-gradient(135deg,#0052a3,#036);transform:translateY(-1px);box-shadow:0 6px 12px -2px #0066cc4d}.contact-support-btn:active{transform:translateY(0);box-shadow:0 2px 4px -1px #06c3}.app--success{display:flex;flex-direction:column;min-height:100vh}.app--success .app-main{flex:1}.app--fallback{display:flex;justify-content:center;align-items:center;min-height:100vh}@media (prefers-color-scheme: dark){.app{background:#fff;color:#f1f5f9}.app-header{background:linear-gradient(135deg,#1e40af,#1e3a8a)}.app-footer{background:#1e293b;border-top-color:#334155;color:#94a3b8}.loading-container p{color:#94a3b8}}@media (max-width: 768px){.app-header{padding:12px 16px}.app-header h1{font-size:16px}.client-badge{font-size:11px;padding:3px 6px}.app-main{padding:16px}.app-footer{padding:12px 16px}.error-card{padding:32px 24px;margin:0 16px}.error-content h2{font-size:20px}.error-description{font-size:15px}}@media (max-width: 480px){.app-header{padding:10px 12px;flex-direction:column;gap:8px;text-align:center}.app-main{padding:12px}.loading-container{padding:20px 12px}.error-card{padding:24px 20px;margin:0 12px}.error-content h2{font-size:18px}.error-description{font-size:14px}.contact-support-btn{padding:10px 20px;font-size:13px}}@media (prefers-reduced-motion: reduce){.app-header,.loading-container,.error-container{animation:none;transition:none}}@media (prefers-contrast: high){.app-header{background:#006;border-bottom:2px solid #ffffff}.error-card{border-width:2px}}